JC
Jyothi C
1 reviews | Active since May 2015
27 May 2015, 08:41
Still no Feedback
I had emailed MTN Customer care on Monday, where i was sent a case number #***1, as i have been receiving threatening and harassing messages from an MTN number, still no feedback regarding this. once again...poor service
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello jyothi.chhana7,
Thank you for taking time to raise your concerns with MTN.
We sincerely apologise for the inconvenience caused and assure you that it is not our intention to displease you.
Kindly note that the Regulation of Interception of Communications and Provision of Communication-Related Information Act 70 of 2002 (\RICA\") came into effect on the 1 July 2011. The information collected from customers should be verified in order to enable the TSP to identify that particular customer
Thank you for taking time to raise your concerns with MTN.
We sincerely apologise for the inconvenience caused and assure you that it is not our intention to displease you.
Kindly note that the Regulation of Interception of Communications and Provision of Communication-Related Information Act 70 of 2002 (\RICA\") came into effect on the 1 July 2011. The information collected from customers should be verified in order to enable the TSP to identify that particular customer
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello jyothi.chhana7,
Thank you for taking time to raise your concerns with MTN.
We sincerely apologise for the inconvenience caused and assure you that it is not our intention to displease you.
Kindly note that the Regulation of Interception of Communications and Provision of Communication-Related Information Act 70 of 2002 (\RICA\") came into effect on the 1 July 2011. The information collected from customers should be verified in order to enable the TSP to identify that particular customer
Thank you for taking time to raise your concerns with MTN.
We sincerely apologise for the inconvenience caused and assure you that it is not our intention to displease you.
Kindly note that the Regulation of Interception of Communications and Provision of Communication-Related Information Act 70 of 2002 (\RICA\") came into effect on the 1 July 2011. The information collected from customers should be verified in order to enable the TSP to identify that particular customer
Best regards,