IW
Ingrid W

1 reviews | Active since Aug 2015

09 May 2016, 11:20

Still no feedback

<p>I have sent several follow up emails, but I still haven't received any feedback regarding my insurance claim. I have already paid the excess amount. Why can't anyone send me an email or give me a phone call?&nbsp;</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 May 2016, 17:46
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***