1 reviews | Active since Mar 2009
Still no FEEDBACK!
Please read my complaint dated 02 Feb 2016. Your response is quoted below. I've had no feedback as yet! Nice words, but no action!!<br> Why do you provide such PATHETIC service? <br> <br> Hello CharlyG,<br> <br> Thank you for your post.<br> <br> We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes. <br> <br> The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.<br> <br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> <br> Regards<br> Thabelo<br> REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that we logged a query no: REQ:*** to our technical department for the 500 mb data to be provisioned as per part of the package and we still awaiting for the feedback.
warm regards
mike
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that we logged a query no: REQ:*** to our technical department for the 500 mb data to be provisioned as per part of the package and we still awaiting for the feedback.
warm regards
mike
REQ:***
Best regards,