CM
Cleopatra M
1 reviews | Active since Nov 2013
23 Feb 2016, 16:42
Still No Feedback
I have logged a complain last week & by you not providing a way forward is not helping me in anything. <br> <br> My services are now hard suspended ***). <br> <br> Provide me with feedback before I take this matter to NCC & ICASA. <br> <br> You did not honor our contract. I never signed up for the contract that I am now charged for. <br> <br> Reference:REQ:***<br> <br> Regards, <br> <br> Richworth<br> ***
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Replies (1)
MTN South Africa's replyOfficial
27 Feb 2016, 08:49Hello Cleo.TM,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have requested Tim to follow up with you as soon as possible.
Regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have requested Tim to follow up with you as soon as possible.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply27 Feb 2016, 08:49
Official
Hello Cleo.TM,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have requested Tim to follow up with you as soon as possible.
Regards
Thabelo
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
I have requested Tim to follow up with you as soon as possible.
Regards
Thabelo
REQ:***
Best regards,