Jg
Jamie gow-Kleinschmidt
1 reviews | Active since Jan 2016
19 Jan 2016, 09:37
still no feed back
so, I'm still being bombarded with calls and sms's regarding a contract I cancelled in 2014! I was promised that someone will contact me, I'm yet to receive that call!<br> that's it! I'm switching networks. I've had it with the lack of service and empathy received.
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Replies (1)
MTN South Africa's replyOfficial
19 Jan 2016, 12:34Hello jaygk,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Legal department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Legal department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply19 Jan 2016, 12:34
Official
Hello jaygk,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Legal department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the Legal department for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,