1 reviews | Active since Aug 2016

10 Jul 2018, 11:16

still no data as advertised

did an upgrade 3 July still await my 30GB once off, received a message saying my last review was resolved to no avail. Quick to want to take from consumers but we must always revert to shaming you to get what you promise as advertised

0
Replies (2)
MTN South Africa
MTN South Africa's reply12 Jul 2018, 11:20
Official

Dear Dane,

Thank you for taking the time to tell us why our service failed to meet your expectations.

We value your business, and would like to address your concerns as quickly as possible.

I understand your frustration, and I sincerely apologize for any inconvenience we have caused you.

Please note your 30GB data bundle has been loaded and is currently in use.

Please view available balances below.

Balance

09:28 Anytime Minutes
27.70 Internet GB remaining

Thank you again, for your honest feedback. I hope to have the pleasure of serving you again in the future.

Sincerely,

Willem Jnr Loots

MTN Complaints Management Team

Best regards,

's update12 Jul 2018, 11:49
Reviewer Update
Thank you