Still no data?
<p>After receiving my new simcard more than a week ago, my 50gb of data (Cyber Monday Special) has still not been loaded.</p> <p> </p> <p>Can someone please look into this?? This whole new contract has been plagued with terrible service on MTN's behalve from the beginning. Not impressed at all. Perhaps I should save myself the heartache and close my bank account and pray that MTN get their **** together.</p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Dec 2016, 00:00Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that according to our records the promotional 50GB and the 10 000min have been now loaded.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply23 Dec 2016, 00:00
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that according to our records the promotional 50GB and the 10 000min have been now loaded.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,