KU
Karin U
1 reviews | Active since Jul 2011
11 Aug 2015, 09:46
Still no data
Did not receive my monthly 300MB this month (normally credited on the 27th). Have been to 2 MTN branches. Last visit over a week ago. Each visit promising me that I will get the data in 2/3 days. Still nothing!!! Had to buy data this month at the new ridiculous prices.
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Replies (1)
MTN South Africa's replyOfficial
24 Aug 2015, 16:31Hello urenkarin,
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up that the 300MB has not been allocated to the sim card for July month. The service is active on the account.
We will pass the credit for R84.99 for the service not received.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up that the 300MB has not been allocated to the sim card for July month. The service is active on the account.
We will pass the credit for R84.99 for the service not received.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply24 Aug 2015, 16:31
Official
Hello urenkarin,
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up that the 300MB has not been allocated to the sim card for July month. The service is active on the account.
We will pass the credit for R84.99 for the service not received.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for any inconvenience incurred.
We do pick up that the 300MB has not been allocated to the sim card for July month. The service is active on the account.
We will pass the credit for R84.99 for the service not received.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,