AV
ALTA V
1 reviews | Active since Feb 2011
10 Jun 2015, 09:00
STILL NO DATA
I still haven't received my data for last month or for this month. What the hell is going on. You are costing me money because you cant do your work. Now I have to spend extra money because I don't get my data bundles what I pay for on my contract. This better be sorted out as soon as possible.<br>
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Replies (1)
MTN South Africa's replyOfficial
17 Jun 2015, 09:04Hello AVV,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the data and sms bundles have been provisioned on your number for the month of June.
A billing query will be logged with the Billing department as the May provision cannot be done. This is the reference number for the Billing logged: Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the data and sms bundles have been provisioned on your number for the month of June.
A billing query will be logged with the Billing department as the May provision cannot be done. This is the reference number for the Billing logged: Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply17 Jun 2015, 09:04
Official
Hello AVV,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the data and sms bundles have been provisioned on your number for the month of June.
A billing query will be logged with the Billing department as the May provision cannot be done. This is the reference number for the Billing logged: Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that the data and sms bundles have been provisioned on your number for the month of June.
A billing query will be logged with the Billing department as the May provision cannot be done. This is the reference number for the Billing logged: Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,