SG
Shaaista G
1 reviews | Active since Apr 2011
08 Jun 2015, 06:54
still no credit
i am still awaiting credit on my bank account in reference to our previous correspondence?<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
15 Jun 2015, 15:08Hello Shy01,
Thank you for your post.
We apologies for the inconvenience experienced.
Upon investigating your account our system reflects that you have already received a credit of R172.90 on the 10-06-2015. The credit of R172.90 would reflect on your June invoice.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Thank you for your post.
We apologies for the inconvenience experienced.
Upon investigating your account our system reflects that you have already received a credit of R172.90 on the 10-06-2015. The credit of R172.90 would reflect on your June invoice.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
MTN South Africa's reply15 Jun 2015, 15:08
Official
Hello Shy01,
Thank you for your post.
We apologies for the inconvenience experienced.
Upon investigating your account our system reflects that you have already received a credit of R172.90 on the 10-06-2015. The credit of R172.90 would reflect on your June invoice.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Thank you for your post.
We apologies for the inconvenience experienced.
Upon investigating your account our system reflects that you have already received a credit of R172.90 on the 10-06-2015. The credit of R172.90 would reflect on your June invoice.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***