1 reviews | Active since May 2016

31 Dec 2016, 15:46

STILL NO CONTACT MADE!

<p>I made a complaint on how mtn have changed the terms and conditions on my contact without any prior arrangement or notification. They responded on hellopeter but the issue still has not been resolved.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply03 Jan 2017, 17:13
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that MTN reserves the right to review and update contract pricing as per MTN’s subscriber contract. Kindly refer to the MTN Subscriber Agreement clause for CHANGES TO THE SERVICES, CHARGES AND THIS CONTRACT.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,

's update05 Jan 2017, 14:16
Reviewer Update

Once again you have not failed at disappointing me. Fact is you do not have the common decency to contact me directly and get the facts from me!! Your customer service SUCKS!!