1 reviews | Active since Mar 2009
Still no contact/feedback
Seems MTN simply replies on HelloPeter to keep their ratings up as a supplier that responds, but doesn't actually do anything about the complaints.<br> <br> Last week I mentioned some complaints on hellopeter regarding:<br> \So I logged a complaint on mycontract. The first (***) just got closed without any contact or explanation to me. So I logged another complaint (***) which also just got closed without any contact or explanation.\"<br> <br> At which point you rep**** giving me yet another reference number \"The reference number for the request logged is SMC/***\"<br> <br> You said someone will contact me. This is a week ago, and someone has yet to phone me.<br> <br> I'll just keep spamming your feed on hellopeter until you start doing something."
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have requested our support team to urgently assist with the problem that you are currently experiencing with the iMail service.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have requested our support team to urgently assist with the problem that you are currently experiencing with the iMail service.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,