TB
Tarryn B

1 reviews | Active since Aug 2011

13 Nov 2015, 16:20

Still no concrete answer on my astronomical bill

Following a previous complaint about my massive bill for October, I've sent 3 emails asking what packet switched data calls are and, again, I am being ignored. Apparently I need to make a Hello Peter complaint every time I need a question answered because that's the only way I can get anyone from MTN to get back to me.

0
Replies (1)
MTN South Africa
MTN South Africa's reply17 Nov 2015, 08:42
Official
Hello greengirl,

We sincerely apologise for any inconvenience caused as a result of this and for the delayed response.

Kindly be advised that the packet switched data calls is internet usage.

Regards
Nompumelelo
REQ:***