HR
Helga R
1 reviews | Active since Jan 2013
16 May 2015, 12:36
still no cancellation
Well more than a week now phoning every day and still my contract is not being cancelled. No response just shows you MTN Don't care. How am I going to get my contract cancelled? ??????<br> <br> <br>
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Replies (1)
MTN South Africa's replyOfficial
18 May 2015, 07:39Hello vlekkie1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The migration to prepaid will be done today.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The migration to prepaid will be done today.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply18 May 2015, 07:39
Official
Hello vlekkie1,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The migration to prepaid will be done today.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The migration to prepaid will be done today.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***