STILL NO ASSISTANCE!!!! SINCE 19 DEC 2016!!!!!

<p>I despise MTN!!! I have had no luck getting through to anybody to understand my frustration. I HATE MTN!! I even phoned the cancellations department and the lady that answered the phoned listen to my whole story and even agreed that with me that the assistance from your sales department is extremely unfair to me as a customer that has been with MTN for 16 years. I was informed by her that I should phone the Head Office nr. I spoke there to another lady, that also listened to my whole story and she advised me to go to a MTN Store with the invoice of the incorrect phone and ask the store assistant to help me with the correct phone. Now I went through all documentation and I realised that I sent that invoice back with the incorrect phone. I have a partial photo of the invoice. I phoned the Head Office again and this time someone else answered and told me that I HAVE to phone the sales department and sort this out with them. WHAT THE **** DON’T YOU ****ING UNDERSTAND??????????</p> <p>I have been phoning since 19 Dec 2016 to get ****ing assistance from GLASSON MARKHAM and she never ****ing phones back. I left messages and sent emails and still ****ing nothing from your **** sales department.</p> <p>Since 19 Dec 2016 up until 6 Jan 2017 I have phoned over 40 times just to speak to Glasson Markham to ask her to please send me the iPhone 7+ (32gig) in Rose gold. If you can’t ****ing assist me I will phone your cancellations department again, cancel my contract, put a stop order on my bank account and go to the ombudsman.</p> <p>I am done with this ****ing bad service that you are giving me and other customers. SORT YOUR ****ING **** OUT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>