EG
Elmarie G
1 reviews | Active since Jun 2015
19 Jun 2015, 12:19
Still No Answer at Call Centre
I have never encountered such bad service. No answer at call centre. I blacklisted a phone and suspended the sim card on 10 June 2015. That sim is still in use by the ***** who pick up this cellphone that did not belong to him. After 18 years with MTN I am seriously considering changing my service provider!!!!!
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Replies (1)
MTN South Africa's replyOfficial
02 May 2023, 21:58Hello Elmarie2407,
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello Elmarie2407,
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
Best regards,