RA
Renick A
1 reviews | Active since Jun 2015
10 Jun 2015, 10:58
STILL NO ANSWER
I'VE BEEN TRYING TO SORT OUT MY CONTRACT WITH THESE GUYS FOR THE LAST COUPLE OF DAYS WITH NO LUCK. I HAVE RECURRING DATA THAT I'M PAYING FOR AND HAVE NOT RECEIVED ANY OF IT. I'VE HAD TO GO AND BUY EXTRA DATA NOW BECAUSE OF THIS. <br> <br> REALLY POOR SERVICE FROM CALL CENTRE AS WELL. NO ONE ANSWERS THE PHONES.<br> <br> AS SOON AS MY CONTRACT EXPIRES I WILL BE MOVING TO VODACOM. SO TIRED OF THIS , AS I'VE BEEN WITH MTN FOR MORE THAN 10 YEARS BUT VIA NASHUA MOBILE , NOW SINCE THE TAKE OVER ITS BEEN DOWNHILL FROM THERE.<br> <br> REALLY SHOCKING AND DISAPPOINTED.<br> <br>
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Replies (1)
MTN South Africa's replyOfficial
12 Jun 2015, 11:44Hello RENICK35,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your number was provisioned with 2GB of data today. The 1GB recurring data was provisioned on the 2015-05-24. There are no charges for data on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your number was provisioned with 2GB of data today. The 1GB recurring data was provisioned on the 2015-05-24. There are no charges for data on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply12 Jun 2015, 11:44
Official
Hello RENICK35,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your number was provisioned with 2GB of data today. The 1GB recurring data was provisioned on the 2015-05-24. There are no charges for data on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that your number was provisioned with 2GB of data today. The 1GB recurring data was provisioned on the 2015-05-24. There are no charges for data on your number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,