LL
Lisa L

1 reviews | Active since Jul 2015

22 Aug 2015, 08:01

Still no adequate response from MTN

I have posted twice with HelloPeter for the same issue, and twice received nonsense responses.<br> The MTN reference numbers are REQ:*** and REQ:***.<br> Could someone with half a brain please phone me on *** so that we can resolve the issue.<br> CellC's offer to buy me out of the contract is starting to look good!<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 Sept 2015, 08:53
Official
Hello LisaLyhne,


Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Thank you for taking my call this morning.
As discussed, i have escalated your query for further investigation.

Regards
Rajesh
REQ:***