AV
Almari V
1 reviews | Active since Jun 2014
20 May 2015, 13:37
Still no action
After my previous complaint I was contacted by MTN Head Office and promised that the branch will contact me to solve the problem, now almost a week has passed and still no action from the branch. Been almost a month now and still no action from anybody. Just empty promises.
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Replies (1)
MTN South Africa's replyOfficial
28 May 2015, 10:32Hello AlmariVis,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a query was logged to have the BIS activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a query was logged to have the BIS activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply28 May 2015, 10:32
Official
Hello AlmariVis,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a query was logged to have the BIS activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records a query was logged to have the BIS activated.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,