Still insulting my credit record and harassing me with emails

<p>In January 2017 I wrote a review about mtn poor service after I tried and failed many times to get their attention on the phone. After seeing my review I finally received a response from an Alice Van de merwe on behalf of mtn, and she assured me that my matter would be resolved by Monday. Was it? No. It's now August and I'm still having the exact same issue. I get harrassing emails weekly from your debt collectors or attorney's at norlam. I even made another phone call after my emails were ignored and finally got hold of a department that seemed to know what was going on and they assured me that the issue would be resolved also by the next Monday. Any help? No. It continued. Is someone going to 'resolve my issue' or Not? Or am I just going to get another 'We apologize for the inconvenience' reply but then still carry on inconveniencing me? Not a happy customer. (REQ: ********** ) the ref I was given by Mtn. MN095922 ref given by Mtn as well as norlam.</p>