Still horrible with MTN - More Empty Promises

So it's been just about over 2 weeks since I posted my complaint here on Hello Peter - MTN promising me to sort out my account and to contact me. Oh Boy the joy when Willem called me, asking me to send him an e-mail so he could contact me... Guess what, after no feedback (What's new?) and after I personally tried to contact him and after 3 mails to the consultant, Heindrich at Loch Logan, STILL NO FEEDBACK. No statements have been sent although I have requested this, I have no prove of the data issue being resolved although I've been promised it has, again I had to go into an MTN branch and after months of this, my data limit was still not active (I finally figured out how to do that myself - Nice work MTN!?) And my services have again been disconnected without reason ans without MTN doing their jobs. So someone from MTN will probably reply again, making promises but never actually DOING ANYTHING? Is it MTN's Policy to IGNORE their customers? Even though we as customers inconvenience ourselves, wasting time, money, effort and petrol - I am supposed to pay MTN every month to upset my ITC score and irritate me with their lack of service and lies - Basically I'm feeling ******.