TS
Thokozile S
1 reviews | Active since Aug 2012
11 May 2015, 20:55
Still haven't received any breakdown statement
Since my last MTN still to date failing to provide me with the breakdown statement instant they took me to lawyer for me to pay them without any statement being given to me the past 12 months. MTN is a cheating company I will never ever take a contract or buy to MTN again.
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 18:39Hello zentokozo,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have sent you a copy of the open item report for your perusal. Since you have been making payments to our third party collects a request has been sent to them to send you a breakdown of your account to date.
Thank you for bringing this matter to our attention and we are anxious to retain you as a satisfied customer.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have sent you a copy of the open item report for your perusal. Since you have been making payments to our third party collects a request has been sent to them to send you a breakdown of your account to date.
Thank you for bringing this matter to our attention and we are anxious to retain you as a satisfied customer.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply13 May 2015, 18:39
Official
Hello zentokozo,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have sent you a copy of the open item report for your perusal. Since you have been making payments to our third party collects a request has been sent to them to send you a breakdown of your account to date.
Thank you for bringing this matter to our attention and we are anxious to retain you as a satisfied customer.
Regards
Veronica
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
Kindly note that we have sent you a copy of the open item report for your perusal. Since you have been making payments to our third party collects a request has been sent to them to send you a breakdown of your account to date.
Thank you for bringing this matter to our attention and we are anxious to retain you as a satisfied customer.
Regards
Veronica
REQ:***
Best regards,