AB
Adam B

1 reviews | Active since Aug 2013

04 Oct 2016, 19:31

STILL HAVE NOT RECEIVED MY PHONE!!!!

<p>Calling and calling and..... calllling Mtn Insurance department.</p> <p>Keep on promising me to call me back! Keep on telling me only 1 week and I will get my phone back!</p> <p> </p> <p>Still I don't have my PHONE!</p> <p>This is Bull****!!!</p> <p> </p> <p>You guys don't know what you are doing and I don't know why I even bother to even keep on logging a complaint....</p> <p>Becuse it's always, Apologies for the inconvinience cause... BUT No one can do anything about your **** Service!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply05 Oct 2016, 18:18
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***