Still have no response from last query

Item: MTN South Africa
Rating: 2
Author: kelello M

I need my contract cancelled with immediate effect as i have called customer services but to only get cut off or get a consultant thats rude and of no help. I have lost too much money the last month and not willing to spend more or pay this contract. Moght as well take it from the money they stole from me.

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Replies (1)

MTN South Africa's replyOfficial

04 Apr 2016, 18:59

Hello kayfierce,

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Please be advised that your query has been escalated to the relevant functional unit for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

MTN South Africa's reply04 Apr 2016, 18:59

Official