Still getting billed for Cancelled contract

As per the attached Mail below . This Query was supposed to be closed as per the reference number ETC. Yet this month i Got billed for the contract that I cancelled 2 months ago. World Class<br> <br> <br> <br> Hello danielv01,<br> <br> Thank you for your post.<br> <br> We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused. <br> <br> Kindly be advised that the data contract line has been deactivated.<br> <br> Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.<br> <br> Regards,<br> Ayanda<br> REQ:***