Still deducting money off my account after sending the proof of payment 15 times

Customercare 22/07/2021, 23/07/2021, 30/07/2021, 02/08/2021 Complaints 22/07/2021, 02/08/2021 Sam.mathtbula 21/08/2021 Samukelisiwe Dlamini 20/07/2021 Muthuyaloo.chetty 20/07/2021 Bryan Sibeko – 20/08/2021 Even after all this, I phoned MTN Customer care 10 times. Every time I was told its till being processed. The last time I called, the lady told me the app is outdated, my account is up to date. Why then did you deduct R1568????? 135 – 19 Jul 11H45, 19 Jul 15H21, 19 Jul 15H23, 20 Jul 09H35, 20 Jul 13H35, 21 Jul 10H38, 02 Aug 13H54, 06 Aug 12H59, 07 Aug 08H19, 09 Aug 08H04

In September, you tried to deduct another R1182 from my account with absolute no reason! The contract was paid in full by the 12th of August!

Complaints 10/09/2021 Collections 10/09/2021 Ntombifuthi Mnukwa 10/09/2021 SME Customer care 14/09/2021 Onnetse Diale – 16/069/2021

HOW MANY TIMES SHOULD ONE SEND PROOF BEFORE YOU ACTUALLY DO SOMETHING????? CLEARLY 15 TIMES ISNT ENOUGH! Kind Regards