LC
Lyn C
1 reviews | Active since Jun 2012
02 Jun 2015, 13:21
Still being over debited after contract cancelled
MTN is still debiting my account long after the contract was cancelled. I have lost count as to the number of times that I tried to get this issue resolved. No one at mtn ever gives you a direct person to contact. So tired of issues with mtn. I thought after I cancelled the contract on termination date my mtn issues would be over.
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MTN South Africa's replyOfficial
02 Jun 2015, 14:11Hello Lanesh,
Apologies for the inconvenience experienced, please be advised that due to industrial action, the call centre is unavailable. Please note that the matter has been referred to relevant department .They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:***
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please be advised that due to industrial action, the call centre is unavailable. Please note that the matter has been referred to relevant department .They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:***
Regards,
MTN Service Provider
MTN South Africa's reply02 Jun 2015, 14:11
Official
Hello Lanesh,
Apologies for the inconvenience experienced, please be advised that due to industrial action, the call centre is unavailable. Please note that the matter has been referred to relevant department .They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:***
Regards,
MTN Service Provider
Apologies for the inconvenience experienced, please be advised that due to industrial action, the call centre is unavailable. Please note that the matter has been referred to relevant department .They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:***
Regards,
MTN Service Provider