TvdW
Tito van der Walt

1 reviews | Active since Jan 2015

09 Oct 2023, 10:41

Still being billed after contract cancellation and return of home internet router.

Get MTN home internet. Cancel anytime. That is how they market this product. I got this service because I needed it at the time, even though they couldn’t give me what I wanted long term. I cancelled the service when I got a better solution and returned the router to the store.

They are still billing me monthly via debit order and threatening me to disconnect a service I don’t even have anymore. I tried multiple different methods of contact and was unsuccessful between the calls dropping and them shuffling me around to find someone who knows how to cancel a contract.

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