TN
Tintswalo N

1 reviews | Active since Mar 2015

02 Mar 2016, 03:46

still been debited

This amount was debited which I do not understand for what as even service on SIM card is disconnected please reverse all debit orders from my account as I'm losing my patience with this network services clearly no one is doin their to ensure customers are happy.<br> <br> Transaction Amount R-1,879.80 that went of my account this morning. Please stop irritating me <br> Number ***<br> <br> Was given a reference that it was cancelled but nothing was done.<br> <br> These cell phone company only care about money not customers, how it affects your bank or credit record they don't care need this sorted asap.<br> <br> Unhappy customers <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Mar 2016, 15:31
Official
Hello TRNgobeni,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department for assistance.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***

Best regards,