Still awaiting refund

I logged a complaint on Hello Peter on 30 March about a contract I cancelled on 11 February but was only terminated 2 weeks ago by MTN and I have been billed for an additional 2 months, I am still waiting to be refunded for the additional charges. Since my first complaint I have only received a email from MTN saying the case has been escalated to the relevant department and I will get feedback, I'm still waiting on feedback of any sort. The consultant who emailed me was Wenzile Masina (REQ: ***).<br> <br> I cancelled the contract as I could no longer afford it and desperately needed the money, but MTN has proceeded to bill me for another 2 months.<br> <br> As always I am very disappointed in MTNs service.<br> <br> Charles Powrie<br> ***<br> ***<br> <br>