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Corey H
1 reviews | Active since Jun 2015
10 Jun 2015, 15:18
Still Awaiting for my Itemized Billing MTN
We received a bill of R1,276-58 for April 2015 for MTN Datalive. Normal monthly account is only R99-00 p/month. <br> <br> Created a query on MTN Active on 1/5/2015, ref no.: *** only received a response back on the 18/5/2015 \We apologize for the break down in service... Please be advised that we have logged a request to your itemized billing to be sent through to you
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MTN South Africa's replyOfficial
12 Jun 2015, 15:50Hello CoreyHutch,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that at the moment the departments are short staffed because of the strike, your query will get urgent attention.
We apologise for any inconvenienced caused.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
MTN
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that at the moment the departments are short staffed because of the strike, your query will get urgent attention.
We apologise for any inconvenienced caused.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
MTN
MTN South Africa's reply12 Jun 2015, 15:50
Official
Hello CoreyHutch,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that at the moment the departments are short staffed because of the strike, your query will get urgent attention.
We apologise for any inconvenienced caused.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
MTN
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that at the moment the departments are short staffed because of the strike, your query will get urgent attention.
We apologise for any inconvenienced caused.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
MTN