DB
Danie B
1 reviews | Active since Apr 2015
20 Apr 2015, 15:04
stil didn't recieved Data and Sms
i usually get my airtime on the 8th of every month but only received my 100minutes but didn't receive my 300MB data or 200sms and every time I went to MTN that say i will get it in 48hour and its now already 12days and still didn't received it...... i don't see any point of having a contract if have to buy my own data every week and i pay a contract of R380pm???
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MTN South Africa's replyOfficial
06 May 2015, 10:01Hello danie2brummer,
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We have now perused your account and see that you were credited with an amount of R115.00 for the 300MB data bundle and 200 SMS bundle.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We have now perused your account and see that you were credited with an amount of R115.00 for the 300MB data bundle and 200 SMS bundle.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply06 May 2015, 10:01
Official
Hello danie2brummer,
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We have now perused your account and see that you were credited with an amount of R115.00 for the 300MB data bundle and 200 SMS bundle.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delayed response to your post.
We have now perused your account and see that you were credited with an amount of R115.00 for the 300MB data bundle and 200 SMS bundle.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,