*****sters

My mom's contract ended in January and then MTN automatically upgraded her to a month to month contract without her approval. We have been calling MTN to cancel this contract and place her MTN number on Prepaid. MTN sends is from pillar to post of it's not them saying she is owing a certain amount before the cancellation can be processed, it's the cancellation process will take 22 days. After the 22 days nothing happens and she must pay the monthly fee otherwise her phone will be blocked. All mom wants is the lousy contract to be cancelled and her number be made prepaid. Mom's contract number is ***... MTN do the right thing.