PU
Patricia U

1 reviews | Active since Oct 2012

25 Jan 2016, 11:35

Stellar service as usual

This will be my 3rd round of upgrades with MTN, each time I deal with Tracy Pillay and every time without fail it is an absolute pleasure, this time was no exception. She is highly efficient, very patient with my thousand and one questions and her response time is record. From first contact to delivery her communications are timeous and relevant. Customer service at its best. Thanks for flying the MTN flag high.

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Replies (1)
MTN South Africa
MTN South Africa's reply25 Jan 2016, 13:44
Official
Hello Roghene,

Thank you for taking your time to post this wonderful compliment and for giving us the opportunity to assist you.

We are proud to have Tracy in our team. We express our sincere appreciation for the time that you took to let us know that he is doing a great job.

This compliment will be forwarded to our management team.

Kind regards
mike
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