*****libg from clients

Dear MTN. I honestly can't deal with the call centre people that screams and laugh so hard in the background or the people that managing this side or inbox. Since December last year recurring bundles was added to my contract that i don't know how if i did not give permission for it and i'm paying for it since every month without receiving it. So in a period of 4 months you stole R920.00 from me and if i stop paying i will be blacklisted. Now please explain to me how is it possible for things to be added but so difficult to remove and just to credit me the money. A certain Njombula Kekane a supervisor would have assisted yesterday before end of the day. oh the joy to see this morning query closed and when i phoned in no Mam it's still there. So please check all my ticket nrs and explain why its still not done: ***, ***, ***, ***, -***, ***, ***, ***, ***, ***, ***, ***. ITS A DISGRACE