MX
Megan X
1 reviews | Active since Jun 2014
04 Jul 2015, 09:07
*****ing our money!!!!
Here I am again writing a complaint about MTN after the issue was supposed to be resolved!<br> I would like for MTN South Africa to contact me about my issues with our account and not write a response on this complaint and leave it at that or I WILL GO TO THE MEDIA ABOUT THIS as I am not the only one who is complaining about MTN's pathetic service. You cannot take my money and not provide the service I am paying for. I am giving MTN until close of business Monday or I am taking you to the media.
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MTN South Africa's replyOfficial
04 Jul 2015, 11:52Hello Megan0104,
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
As per our conversation today, a credit was passed on your account for the amount of R848.59 on the 22-06-2015.
I will provide you with feedback on Monday regarding the insurance issue that we discussed.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
As per our conversation today, a credit was passed on your account for the amount of R848.59 on the 22-06-2015.
I will provide you with feedback on Monday regarding the insurance issue that we discussed.
Regards,
Lawrence
REQ: ***
MTN South Africa's reply04 Jul 2015, 11:52
Official
Hello Megan0104,
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
As per our conversation today, a credit was passed on your account for the amount of R848.59 on the 22-06-2015.
I will provide you with feedback on Monday regarding the insurance issue that we discussed.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
As per our conversation today, a credit was passed on your account for the amount of R848.59 on the 22-06-2015.
I will provide you with feedback on Monday regarding the insurance issue that we discussed.
Regards,
Lawrence
REQ: ***