1 reviews | Active since Jun 2014
*****ing my money
<p>cant belive it since my new contract with them in december they have been charging me close to R900 for a R729 contract and everytime i phone the customer care the fixed the problem and boom every debit order that goes off they over charging me and today i went to the mtn store they just tell me to go to were i got my contract why should i its not my fault they are *********** to even corectly charge for a contract they posted and advertised so over this no wonder everybody i know is jump the sinking ship </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
The discounts for the 300 SMS’s and 500MB data bundles have been app****, we have logged a billing query for the invoices dated 2016-01-13 to 2016-03-13.
To prevent extra charges please set your usage limit to R0.00 by dialling *141*1*7852#ok.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
The discounts for the 300 SMS’s and 500MB data bundles have been app****, we have logged a billing query for the invoices dated 2016-01-13 to 2016-03-13.
To prevent extra charges please set your usage limit to R0.00 by dialling *141*1*7852#ok.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***