*****ING MY MONEY!!!

My contract with MTN has come to an end a month ago and after calling them to cancel my contracton the day the contract ended they are still billing me!! <br> <br> You have to call the call centre and hold on the phone for 20-40 minutes at a time just to be told that a cancellation email was sent but it wasn't cancelled and that need to send it again and won't be able to provide proof of anything being cancelled. Meaning I need to follow up this week and make sure it gets cancelled again (still being charged for another month) whilst the call centre freely admits they don't take accountability to following up and making sure that the cancellation happens. MTN I was planning on taking out a contract next year with you but I WILL NEVER spend money with you again. Your teams are obviously lazy and don't care about clients and you have no management skills.