sL
sune L
1 reviews | Active since Aug 2012
24 Sept 2015, 12:48
*****ing my money!!!!
i lodged a complain more that a week ago but still haven't received feedback as to where my money went to??? i want my money back NOW!!!
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Replies (1)
MTN South Africa's replyOfficial
25 Sept 2015, 10:06Hello sune89,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that Regina Moloi has been in contact with you. Regina has asked you to send the report to her :from report from Afrohost for the month of August and September to prove that you had enough data bundles to connect to internet.
She mentioned that she will credit the account with R100.00 airtime. The request has been sent to Regina for assistance. She is on leave and will be back in next week.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that Regina Moloi has been in contact with you. Regina has asked you to send the report to her :from report from Afrohost for the month of August and September to prove that you had enough data bundles to connect to internet.
She mentioned that she will credit the account with R100.00 airtime. The request has been sent to Regina for assistance. She is on leave and will be back in next week.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply25 Sept 2015, 10:06
Official
Hello sune89,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that Regina Moloi has been in contact with you. Regina has asked you to send the report to her :from report from Afrohost for the month of August and September to prove that you had enough data bundles to connect to internet.
She mentioned that she will credit the account with R100.00 airtime. The request has been sent to Regina for assistance. She is on leave and will be back in next week.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We do pick up that Regina Moloi has been in contact with you. Regina has asked you to send the report to her :from report from Afrohost for the month of August and September to prove that you had enough data bundles to connect to internet.
She mentioned that she will credit the account with R100.00 airtime. The request has been sent to Regina for assistance. She is on leave and will be back in next week.
Kind Regards,
Alice van der Merwe
***