LN
Lwando N
1 reviews | Active since Apr 2015
24 Apr 2015, 08:53
*****ing my money
Last night at about 22:24 before I went to bed I switched off my data settings on my cell phone and checked how much airtime I have. l woke up this morning to find I have no airtime on my device, upon calling MTN they tell me I depleted my airtime and data bundles just after 20:15 last night.<br> the funny thing is when I went to bed I had data bundles and airtime. this is the fourth time this is happening this year and it is annoying for i buy this data and airtime and want is returned!
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MTN South Africa's replyOfficial
11 May 2015, 09:53Hello lwando83,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan
Thank you.
Kagiso
REQ:***
MTN South Africa's reply11 May 2015, 09:53
Official
Hello lwando83,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan
Thank you.
Kagiso
REQ:***