1 reviews | Active since Mar 2017
*****ing money
<p>I have sent them all the proof that my account was paid. They have given me a reference number ********** 37. Showing that they know of the problem and said they will fix it. To my surprize they have deducted that amount from my account. Myn you are owing me money. That is a lot of money you took. I will never in my life recommend MTN to any one. I have tried to phone them but didn't get through. Almost held on for an hour.</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without your MTN Account number, ID number or Cellphone number in question we are unable to access your profile and as a result we are unable to assist. Please provide us with these details by emailing ***.
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Kind Regards
Complaints Management Team
Itumeleng
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without your MTN Account number, ID number or Cellphone number in question we are unable to access your profile and as a result we are unable to assist. Please provide us with these details by emailing ***.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng