EG
Elizabeth G
1 reviews | Active since May 2011
10 Oct 2018, 15:58
*****ing from the dead
MTN phoned me the morning after my complaint to hello peter. However I was supposed to receive an email from their complaints department. As yet it still has not been sent. Are they just playing for time?
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Replies (2)
MTN South Africa's replyOfficial
10 Oct 2018, 16:28Mrs. Groot
Thank you for your time again on line.
yesterday when I spoke to you on line I have informed you that I will assist you with my email address via Hello Peter , i was not aware that you do not know how to recheck the information on Hello Peter.
I have resend the request to you via my email address.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply10 Oct 2018, 16:28
Official
Mrs. Groot
Thank you for your time again on line.
yesterday when I spoke to you on line I have informed you that I will assist you with my email address via Hello Peter , i was not aware that you do not know how to recheck the information on Hello Peter.
I have resend the request to you via my email address.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's replyOfficial
30 Oct 2018, 10:32Thank you for your patience.
The refund was done to you bank account on the 26-10-2018.
Kind Regards,
Alice van der Merwe
Best regards,
MTN South Africa's reply30 Oct 2018, 10:32
Official
Thank you for your patience.
The refund was done to you bank account on the 26-10-2018.
Kind Regards,
Alice van der Merwe
Best regards,