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najma A

1 reviews | Active since Mar 2012

26 Jan 2017, 06:36

*****ing from customers again

<p>I have just received an sms notification that I am subscribed to MTN Play airG!</p> <p>The message reads as follows: Reminder: Ur subscribed to MTN Play airG * R2/Day. For help call + ********** 7985. To unsubscribe click here http://m.airg.xa/out</p> <p>I did not subscribe to this service! I dialed *141*5# which states I am not subscribed to any such service.</p> <p>I want this subscription removed immediately!</p> <p>This rogue subscription has cost me R2.00 per day for who knows how long.</p> <p>I am deeply unhappy with this development. I don't even know what this **** is</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply09 Feb 2017, 15:25
Official

Dear Najma,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly log onto http://support.airg.com and this will then give you the opportunity to unsubscribe.

I hope that you find the above in order.

Thank you

Kind regards

MTNSA

Best regards,