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Stemmlar S
1 reviews | Active since Mar 2016
28 Aug 2018, 11:26
*****ing data and money from me
I have contract with Mtn to receive 20Gb day and 20Gb midnight data per month for my modum. For the last 3 months they have only given me 17.5Gb date for everyday use. I have made several call and repirted this and received several ref no but still no answers. The last report was made on the 7th of August with a promise of reply within 24 hours. I suspect they send sms replies to my modum instead of my phone. In the mean time i have to buy extra data per month over and above what i am paying for the contract.
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Stemmlar S's updateReviewer Update
28 Aug 2018, 14:10I have already received tha App and have taken a screenshot of the data allicated according to the App ON THE 27th OF AUGUST 2018 AT 7:01 AM. My phone does not have cintent services subscribed and still it shows 17.5GB instead of 20 Gb. This is the THIRD month in a row that i have found this and every time you give me the same answer. NOT ACCEPTABLE if i have proof from YOUR App that you did NOT give the full 20Gb. So please think of another excuse...
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Stemmlar S's update28 Aug 2018, 14:10
Reviewer Update
I have already received tha App and have taken a screenshot of the data allicated according to the App ON THE 27th OF AUGUST 2018 AT 7:01 AM. My phone does not have cintent services subscribed and still it shows 17.5GB instead of 20 Gb. This is the THIRD month in a row that i have found this and every time you give me the same answer. NOT ACCEPTABLE if i have proof from YOUR App that you did NOT give the full 20Gb. So please think of another excuse...
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Stemmlar S's updateReviewer Update
30 Aug 2018, 07:322 days later and still no reply or responding from Mtn. If they atleast phoned me I would have known they care but to no avail.
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Stemmlar S's update30 Aug 2018, 07:32
Reviewer Update
2 days later and still no reply or responding from Mtn. If they atleast phoned me I would have known they care but to no avail.