1 reviews | Active since Jan 2014
*****ing data
<p>mtn is currently *****ing data from clients lost so much bundles in less than 30mins without downloading anything and when you call the call center they tell you of settings. 1st it was on my modem and had to get a vodacom modem instead, now it's my cellphone. My friend also experienced the same thing and lost a lot of data now he's looking to get a contract with telkom instead. There is definitely something mtn is doing and need my data back. l am still waiting forever for the call center supervisor to call me and explain.</p>
Good Day Sunshine,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records about 355mb of data was used on the internet on the 12 July 2016 at 14:17pm. Please contact our Data Support department on 1555 for assistance on how to check for internet automatic updates and background data that might be running on your phone so it can be deactivated.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Sunshine,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records about 355mb of data was used on the internet on the 12 July 2016 at 14:17pm. Please contact our Data Support department on 1555 for assistance on how to check for internet automatic updates and background data that might be running on your phone so it can be deactivated.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,