*****ING DATA???
<p>I just received 2 smses to confirm that someone (who is NOT me!!) has linked 2 numbers (unknown to ME!!) to my MTN dataShare service. How is this possible? According to the call centre I am the only 1 that is able to link numbers and yet this was done while I was out on my lunch break? Shocking MTN. What kind of security do you have when you are supposed to be protecting all our sensitive information!!</p>
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MTN South Africa's replyOfficial
10 Jul 2017, 09:13Dear Shaheera,
Thanks very much for your feedback. I'm very sorry to hear that you weren't completely happy with your experience with us.
Please note datashare can be activated via the following methods.
- Log on via the website https://www.mtn.co.za/my_profile/pages/datashare.aspx
- By contacting our our Contact Centre.
- Dialing *141*5# from your device.
I would recommend that you log on to the above link and update your password for your account.
You can view more information here https://www.mtn.co.za/everyday_services/airtime/Pages/DataShare.aspx
We trust the above information will be beneficial to you.
I would like to thank you for bringing this issue to our attention. We are always looking for ways to improve our service, and your feedback is an invaluable part of that process.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply10 Jul 2017, 09:13
Official
Dear Shaheera,
Thanks very much for your feedback. I'm very sorry to hear that you weren't completely happy with your experience with us.
Please note datashare can be activated via the following methods.
- Log on via the website https://www.mtn.co.za/my_profile/pages/datashare.aspx
- By contacting our our Contact Centre.
- Dialing *141*5# from your device.
I would recommend that you log on to the above link and update your password for your account.
You can view more information here https://www.mtn.co.za/everyday_services/airtime/Pages/DataShare.aspx
We trust the above information will be beneficial to you.
I would like to thank you for bringing this issue to our attention. We are always looking for ways to improve our service, and your feedback is an invaluable part of that process.
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,