1 reviews | Active since May 2017

11 May 2017, 19:43

*****ing data

<p>I was credited with my monthly subscription fee of 2 GB on 11 April 2017. The next day my balance displayed 1 GB left after not using my phone throughout the day. I was on my uncapped Wi-fi. I find it impossible that 1 GB of data could be used in one day? Subsequently Mtn has credited me with R400 on 11 May 2017. </p> <p> </p> <p>Hence the problem lies with Mtn. There was no official correspondence regarding the problem or how the problem was fixed or why this won't happen again?</p> <p>I would not recommend Mtn as a service provider. ****************!</p>

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Replies (4)
's update23 May 2017, 10:24
Reviewer Update

Thanks for getting back to me.

I look forward to receiving feedback from you.

Regards

Marche

's update26 May 2017, 07:06
Reviewer Update

Yello, this is a friendly reminder that your bank account will be debited for the amount of R 1349.19 on the 31/05/2017. Kind Regards, MTNSA

Received this message today. I paid this amount via EFT already!

's update26 May 2017, 07:40
Reviewer Update

Just went into my bank statement... came back unpaid.

's update30 May 2017, 20:36
Reviewer Update

I have not received any feedback about this matter. Tomorrow my bank account will be debited with R1300! I was informed that my account would be credited with R400 but this never happened. What confuses me is that my current unbilled balance is approximately R375 which it should be and I still have 1.89GB available. How can my bill vary from R1300 one month to R375 the next when I have been doing the exact same browsing/downloads?? If this matter is not addressed urgently I WILL report MTN to the consumer act board!

Seriously ridiculous!!!