MN
Mpolokeng N
1 reviews | Active since Jan 2015
26 Oct 2018, 16:16
*****ing airtime
Every time I recharge between September and October mtn takes my airtime. I demand immediate refund from the network. Even today I bought R8 airtime and made a very short phone call I had R7 something left but now it says I have R1 something. Mtn should stop exploiting people there are many good networks other.
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Replies (2)
MTN South Africa's replyOfficial
28 Oct 2018, 19:11Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that R7.00 airtime has been credited to your account,please dial *136#
We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply28 Oct 2018, 19:11
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Please be advised that R7.00 airtime has been credited to your account,please dial *136#
We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MN
Mpolokeng N's updateReviewer Update
29 Oct 2018, 12:51It's not only that R7 I've recharged many times between the two months and still my airtime disappeared. Refund all my airtime and make sure my airtime never disappears again or I will refer the matter to icasa.
MN
Mpolokeng N's update29 Oct 2018, 12:51
Reviewer Update
It's not only that R7 I've recharged many times between the two months and still my airtime disappeared. Refund all my airtime and make sure my airtime never disappears again or I will refer the matter to icasa.