GK
Greta K
1 reviews | Active since Nov 2017
12 Nov 2017, 16:20
*****ing airtime
Mtn, I recntly put R30 on my account, this money is used tp phone open my complex gate. The airtime was put on on Friday 10 November and today 12 November I have insufficient funds? How can that be if I used the airtime TO CALL OPEN A GATE....
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MTN South Africa's replyOfficial
13 Nov 2017, 21:16Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to our records there is no R30 airtime that was purchased on the 10th Nov 2017 on the number you have provided. Should you be referring to another MTN number please write back with the number as a reference on you post.
Best regards,
MTN South Africa's reply13 Nov 2017, 21:16
Official
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
According to our records there is no R30 airtime that was purchased on the 10th Nov 2017 on the number you have provided. Should you be referring to another MTN number please write back with the number as a reference on you post.
Best regards,