*****ing airtime
<p>I just purchased R60 airtime and baught R15 data from that R60 and now.........my new balance R0!! How on earth is this possible!! You are *****ing airtime from you customers!!! </p> <p>Needless to say I will be going to another network as this is not the first time that this has happened!!!! </p>
Thank you for your post.
We acknowledge the receipt of your complaint and we apologise for the inconvenience caused
We have evaluated your account and credited you with an amount R45.00 airtime please dial *141*1# to check your balances.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***7
Best regards,
Thank you for your post.
We acknowledge the receipt of your complaint and we apologise for the inconvenience caused
We have evaluated your account and credited you with an amount R45.00 airtime please dial *141*1# to check your balances.
We would like to assure you that we are actively working to improve our service levels.
regards
mike
Complaints Management Team
Reference Number: ***7
Best regards,